Social Media Objectives
- Expand brand presence
- Engage in dialogue with consumers and vendors
- Promote products and promotions
- Announce new vendors, products, etc.
- Increase awareness of business and sales
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Guidelines:
#1: Be Engaging
- Post fresh content daily- the pages with the most engaging content interact with fans daily-by posting daily.
- Space out your post: example 6 post over 24 hours- 1 every 4 hours
- Schedule a post ahead of time: Hoot Suite
- Ask Questions
- Post engaging content
#2: Leverage Facebook Ads
- Ads are a vital part of Facebook & they should be a vital part of your marketing strategy. You cannot grow a targeted and active page without spending money on facebook.
- https://www.facebook.com/advertising?campaign_id=194417723019&creative=36922384869&keyword=facebook+com+ads&extra_1=50255cb6-be2c-4e23-a1e6-10f1cdcbb61a&extra_2=fbads
#3: Have a Posting Strategy
- Plan ahead special promotions, events, and sales. Do not expect to have a massive response to a posted about something happening the same day. Use the post to drive traffic to your website and to guide the user to familiarize themselves with your brand.
#4: Use Hashtags
Intelligently
- You really need to stop using so many hashtags on your brand's Facebook Page, according to a new report (though, it's probably a good rule of thumb for your personal page, too).
- DON'T’S
o Don’t use hashtags in every post,
o Don’t hijack a common hashtag just to try and
show up in results
o Don’t hashtag senseless words — like #huzzah
or #awesome
o Don’t stuff your post with hashtags — 1 or 2
is enough! –
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#6: Monitor Page Insights
- Measure:
o Virality
of post
o Likes
o Reach
o Talking
about this
o Check-Ins
o Traffic
Source
·
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#7: Post photos &
Events
- Photos should be an integral part of your posting strategy. Take a look at the screenshot
- Images catch our attention & are easy to consume.
- Add
events and any upcoming sales to the Events tab. This not only builds the page but makes
it a useful stop for fans. You can
also post an announcement about an upcoming vendor on a certain day/time
to drive traffic to page
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#8:
Leverage your cover photo
- The cover photo is the first impression your brand will make to new visitors so to make a good impression make sure you use an image that speaks about your brand
#9:
Find the right voice
- Polite tone: Keep a polite and measured tone on status updates and replies. Be sure to avoid personal information and be explicitly clear if replying to inquiries to avoid miscommunication
- Avoid spelling mistakes: Make
sure spelling and grammar is correct on profile information, updates and
photo labels. Don’t use “text”
grammar such as lower case letters, abbreviations, etc.
- Don’t be too commercial: Post vendor sales information
respectfully. Facebook is not for
advertising (it offers an ad option separately at cost) but is a social
community. Post in a fun and
conversational tone to interest others
#10: Promote your page
- Add Facebook link to email signatures: By
adding a small
link to “like” your Facebook page at the bottom of your email signature,
you provide the opportunity to increase the number of people who like the
page
- Promote page on business cards and other
communications
- Include links to website, releases, RSS feed, etc.
Schedule
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